The workshop will be held at the Arizona Museum of Natural History in Phoenix on Tuesday, July 27 from 9 am to 4 pm. Price is $155 for non-members. Click here to register. (Lunch is on your own.)
Workshop Description:
This lively full-day hands-on workshop will provide you with an 8-step process you can use to analyze your organization's visitor experience and see how to help improve it. Throughout the day you'll work on an individual progressive exercise, discussing how each step applies to your site. In the afternoon you'll work in small groups to analyze the host museum's experience and then debrief it together. I provide worksheets, handouts, goody bags, and a reading list. Hundreds of examples from a variety of experience-based businesses as well as great libraries and museums will be featured throughout the day.
Here's what past participants have said about the full-day Experienceology workshop:
"Thank you so much for the wonderful workshop. All staff who attended enjoyed your presentation and all the feedback was good to hear. I look forward to reading your book and several of the other ones on your list. You have helped put some more excitement into the changes we are making at Lindsay."
Chris Bernard, Lindsay Wildlife Museum, Walnut Creek, CA
"Well organized, fun to experience, provocative for daily practice, and worth the fee. Well-paced and very rich. I learned much even though I have been with this field a long, long time. Great literature review and applied expertise. Am looking forward to your presentation for our students."
Susan Spero, Ph.D., Professor of Museum Studies, John F. Kennedy University, Berkeley, CA
"Interesting, engaging, energizing... gave our docents a sense of ownership... they immediately began rearranging our Visitor Center to make it more welcoming."
Sarah Emerson, Volunteer Coordinator, Tijuana Estuary/CA State Parks, Chula Vista, CA
"Just what I needed to take a fresh look at the Wildflower Center. I liked the way it was covered from Invitation through Finale so we could evaluate each aspect of the Wildflower Center separately. The practical exercises reminded me after I got home about what I had learned."
Saralee Tiede, Ladybird Johnson Wildflower Center, Austin, TX
I hope to have you join us in Phoenix!
