On May 21st and running for a full week, I'm excited to be part of the blog book tour with Jonathan Tisch, CEO of Loews Hotels. He'll be spending a week traveling across the blogosphere, talking about the need to craft better experiences in order to create successful businesses. I'll be interviewing him on Friday May 25 for my next podcast. You'll have a chance to hear first-hand how Mr. Tisch uses experience in his own business, as well as some examples from around the world. But the most exciting part of the blog book tour is that you can participate. If you send me a question you'd like answered, I will incorporate it into my podcast interview (as time allows).Blog book tour organizer David Polinchock:
"No matter what industry you're in, the only way to build long-lasting customer relationships is to create great customer experiences.
At a time when customer loyalty is declining in all industries,
As seen in USATODAY, Advertising Age, and on MSNBC.com, Chocolates on the Pillow Aren’t Enough addresses today's disintegration of customer loyalty."
Monday 5/21
Brand Experience Lab
Customers Rock!
Tuesday 5/22
The Engaging Brand
Wednesday 5/23
Conversion Rate Marketing blog
Vacant Ready
Thursday 5/24
Lipsticking
Experience the Message
Friday 5/25
Customer Experience Crossroads
Experienceology
Technorati Tags: customer experience, customer service, Jonathan Tisch, Loews Hotels, Chocolates on the Pillow, consultant
